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  • POINTR Easy Remote Support screenshot 1
  • POINTR Easy Remote Support screenshot 2
  • POINTR Easy Remote Support screenshot 3
  • POINTR Easy Remote Support screenshot 4

About POINTR Easy Remote Support

Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support. With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime. Key Features: • Augmented Reality annotations for improved communication and visualization • Group-Call with up to 5 participants • Guaranteed image quality even with low bandwidth • Compliance with GDPR for data privacy and security • Use of external cameras for improved visual support • Field notes, image taking and session recording for better collaboration • Whiteboard for virtual brainstorming sessions Suitable for: • Remote Guidance • Remote Commissioning • Remote Maintenance • Remote Training • Remote Quality Assurance • Remote Services • Remote Sales Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now!

What’s new

Version 2.6.304 · Updated December 1, 2025

Update notification system

App privacy

The developer, Delta Cygni Labs, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name, Phone Number
  • Identifiers: Device ID

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Location: Precise Location
  • Contacts: Contacts
  • User Content: Photos or Videos, Audio Data, Customer Support, Other User Content
  • Usage Data: Other Usage Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Used for: App Functionality

Alternatives to POINTR Easy Remote Support

Looking for apps like POINTR Easy Remote Support? Here are 6 similar apps on the App Store. The highest rated is HiperGIS (5.0/5), and 5 of the 6 are free to download.

POINTR Easy Remote Support vs. alternatives
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POINTR Easy Remote Support – Free December 1, 2025
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PI Remote Assistance App – Free Jul 24, 2025 Compare
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HiperGIS 5.0 / 5 (3) Free Feb 4, 2026 Compare

Compare POINTR Easy Remote Support with the top alternatives: ratings, updates, ASO score and keyword gaps →