About Universal Assistance

About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.

Universal Assistance details

Universal Assistance is a free Travel app for iPhone, iPad and iPod touch, developed by Universal Assistance S.A. It is rated 4.5 out of 5 from 390 ratings on the App Store, requires iOS 16.0 or later, is 193 MB to download and is available in 3 languages. It was first released on July 6, 2015 and last updated on September 21, 2026.

Category: Travel
Rating: 4.5 / 5 (390 ratings)
Price: Free
Current version: 7.6.2
Size: 193 MB
Requires: iOS 16.0 or later
Compatibility: iPhone, iPad, iPod touch
Languages: English, Portuguese, Spanish
Age rating: 12+
Released: July 6, 2015
Last updated: September 21, 2026
Developer: Universal Assistance S.A.

Ratings breakdown

5 stars 84% (326) 4 stars 4% (14) 3 stars 2% (6) 2 stars 1% (2) 1 star 11% (42)

What’s new in Universal Assistance

Your travel assistance app is now even better. We’ve improved the app and fixed a few bugs. Update the app and enjoy a better experience with UA.

Version 7.6.2 · Updated September 21, 2026

Universal Assistance app privacy

The developer, Universal Assistance S.A., reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

Health & Fitness: Health
Location: Precise Location

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

Usage Data: Product Interaction
Diagnostics: Crash Data, Performance Data

Used for: Analytics, App Functionality

Alternatives to Universal Assistance

Looking for apps like Universal Assistance? Here are 6 similar apps on the App Store. The highest rated is Visa Benefits (4.9/5), and all 6 are free to download.

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Universal Assistance vs. alternatives
App	Rating	Price	Last updated
Universal Assistance	4.5 / 5 (390 ratings)	Free	September 21, 2026
Assist Card	4.4 / 5 (1,155)	Free	Sep 23, 2026
Aerolíneas Argentinas	2.6 / 5 (92)	Free	Aug 13, 2026
Visa Benefits	4.9 / 5 (967)	Free	Sep 24, 2026
Turismocity Vuelos Baratos	4.3 / 5 (78)	Free	Sep 11, 2026
Club Avolta	4.5 / 5 (871)	Free	Aug 25, 2026
Civitatis: Fill your trip!	4.8 / 5 (7,402)	Free	Sep 25, 2026