Waplify: WhatsApp Team Inbox

Waplify is a shared WhatsApp team inbox for businesses on the official WhatsApp Business API. Your whole sales and support team can reply to customers from their phones, assign chats and never miss a lead, even when you are away from the computer.

Why teams use Waplify • One WhatsApp inbox for the whole team: every customer chat in one place, with tabs for your chats, unassigned chats and all open chats • Multiple agents on one WhatsApp number: assign chats to teammates, see who is handling what, resolve and reopen chats • Instant alerts with sound the moment a customer writes, even when the app is closed • Reply with text, photos, camera, videos, documents and voice notes • Saved quick replies and approved message templates • The 24-hour customer service window on every chat, so you know when a template is needed • Delivered and read ticks on every message you send • Chatbot handover: chats your chatbot is handling stay quiet, and you get an alert when the bot hands over • Simple WhatsApp CRM tools: pin important chats, mark chats as unread, call a customer in one tap • Quiet hours, alert settings and dark mode • Switch between companies if you manage more than one business

Made for small and growing businesses Shops, boutiques, clinics, coaching institutes, real estate agents, travel agencies and D2C brands can answer customer questions faster and close more sales.

Works with the Waplify web dashboard Broadcast campaigns, WhatsApp marketing, chatbot building and templates are managed in the Waplify web dashboard. The app is your team inbox on the go, and everything stays in sync.

You need a Waplify account to use this app.

Waplify uses the official WhatsApp Business Platform. WhatsApp is a trademark of WhatsApp LLC. Waplify is not affiliated with or endorsed by WhatsApp or Meta.