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  • SulahMitra - ODR & Mediation screenshot 1
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About SulahMitra - ODR & Mediation

SulahMitra is India’s premier Online Dispute Resolution (ODR) platform, designed to deliver fast, fair, transparent, and accessible dispute resolution services for individuals and businesses across the country.

Whether resolving commercial disagreements, consumer grievances, or civil matters, SulahMitra provides an end-to-end digital environment for mediation, conciliation, and dispute management.

KEY FEATURES:

1. Digital Dispute Filing:
Easily register new cases online with guided form submissions, documentation uploads, and jurisdiction selection.

2. 24/7 AI Legal Assistant:
Powered by advanced AI technology, get instant assistance with ODR procedures, case stage tracking, and platform guidance customized strictly to your active disputes.

3. Real-Time Case & Hearing Tracking:
Track your dispute progress through all 6 mediation stages, view cause list hearing schedules, and receive instant status notifications.

4. Dedicated Support Desk:
Connect directly with support executives by submitting support tickets for personalized assistance throughout your resolution journey.

5. Enterprise-Grade Security & Privacy:
All case files, session communications, and user profile data are protected with high-grade statutory encryption and strict confidentiality standards.

Download SulahMitra today to experience accessible, hassle-free dispute resolution from anywhere in India!

What’s new

Version 2.8.1 · Updated October 25, 2026

• Instant bilingual notifications for case timelines, hearing slots, and mediator notices • Enhanced AI Legal Assistant guidance and plain-language legal reasoning • Faster, smoother screen transitions and instant document uploads (up to 25MB) • Improved video room connectivity for joint mediation sessions • Performance optimisations, security hardening, and general bug fixes

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