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About HSBC Life BenefitsPlus

HSBC Life BenefitsPlus is a versatile health and lifestyle app that lets you and your dependents review your medical benefits instantly and puts a host of related contents at your fingertips. Lifestyle tools give you personalised health and wellness forecasts based on your current lifestyle and suggest improvements to help you become more engaged on your wellness journey. You can also find doctors/clinics and manage medical claims with just a few clicks.

A choice of selected health and wellness programmes, products and services are available to app users with exclusive discounts.

Understand your lifestyle
• Complete a questionnaire to arrive at your personalised Lifestyle Score and keep track of your progress by updating your score any time
• Discover opportunities to upgrade and fine-tune your Lifestyle across key health areas including exercise, nutrition, sleep, mind and others
• Meet the future you! See how you could look in years to come as a result of lifestyle enhancements
• Stay health-savvy by accessing a regularly updated selection of wellness insights and timely articles about personal maintenance

Enjoy a range of lifestyle enhancements
• Explore Choices and browse a list of suggested Health and Wellness programmes, products and services compatible with your current lifestyle
• Take advantage of exclusive discounts and special arrangements for app users

Find doctors and manage claims
• Search for doctors and clinics available quickly and effortlessly.
• Experience the convenience of a virtual medical card when visiting a doctor/clinic
• Submit medical claims via the app and check the status of submitted claims, including paper claims  
• Follow up the medical claims made for your dependents (family members) covered under your policy.

Know all about your benefits
• Stay up-to-date on the benefits you and your dependents enjoy under your policy
• Review and confirm your claim history and available benefits
• Encourage your dependents to use the app by sending an invitation

Download documents and/or forms relating to your policy via the app.

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Frequently Asked Questions(FAQ)

What is HSBC Life BenefitsPlus?

HSBC Life BenefitsPlus is a health and lifestyle app that allows you to review your medical benefits, access wellness forecasts, find doctors and clinics, manage medical claims, and enjoy exclusive discounts on health and wellness programs.

How can I understand my lifestyle using HSBC Life BenefitsPlus?

You can understand your lifestyle by completing a questionnaire to get a personalized Lifestyle Score. You can track your progress and receive recommendations for improvements in areas such as exercise, nutrition, sleep, and more. You can also visualize how your lifestyle enhancements can impact your appearance in the future.

What lifestyle enhancements can I enjoy with HSBC Life BenefitsPlus?

With HSBC Life BenefitsPlus, you can explore a range of lifestyle enhancements by browsing suggested health and wellness programs, products, and services that suit your current lifestyle. Furthermore, you can take advantage of exclusive discounts and special arrangements offered to app users.

How can I find doctors and manage claims with HSBC Life BenefitsPlus?

HSBC Life BenefitsPlus allows you to search for doctors and clinics effortlessly. You can also use a virtual medical card for convenience during visits. Additionally, you can submit and track your medical claims, including paper claims. The app also enables you to follow up on the medical claims made for your dependents.

What information about my benefits can I access through HSBC Life BenefitsPlus?

HSBC Life BenefitsPlus provides up-to-date information on the benefits you and your dependents enjoy under your policy. You can review and confirm your claim history and available benefits. You can also invite your dependents to use the app by sending them an invitation.

Can I download policy-related documents or forms with HSBC Life BenefitsPlus?

Yes, you can download documents and forms related to your policy directly through the app.