Fonella

Imagine your phone rings and someone picks up. Every time.

fonella is the AI phone assistant that answers incoming calls for you, talks naturally with your customers and captures everything that was discussed. No voicemail. No "Please try again later." A real conversational partner that knows your business, around the clock.

Describe your business and the AI setup does the rest. Your assistant is ready in 60 seconds. German phone number included.

After every conversation you receive a summary by email and a push notification straight to your device. Call logs give you transcripts, status, duration and caller number, fully documented.

You decide how your assistant works. Configure voice, greeting and conversation language, add your company profile, set conversation rules and instructions, maintain a pronunciation dictionary for technical terms and fill the knowledge base with files and URLs. Existing phone systems can be connected via SIP integration. Phone numbers and notifications are managed per device.

fonella understands natural language, including colloquial phrasing, dialects and complex follow-up questions. The more you add to the knowledge base, the more competently your assistant responds.

fonella is officially tested and approved. Genuine GDPR and EU AI Act compliance with a DPA, TOM and a transparent subprocessor overview. Your data belongs to you.

For tradespeople, medical practices, law firms, agencies, shops, restaurants, freelancers and any business that wants to be professionally reachable, even when no one can pick up the phone.