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About hvv switch: your mobility for Hamburg

Move around Hamburg even easier and faster. With hvv switch you can now buy hvv tickets and book your ride with MOIA in just one app - all with just one registration.

Main advantages of the hvv switch app:

β€’ hvv tickets and other mobility services in just one app
β€’ Combination of MOIA and the entire Hamburg public transport
β€’ Secure payment via PayPal
β€’ The new hvv SummerTicket starting from just 4.90 €
β€’ Direct purchase of selected day tickets
β€’ Only one account for all services

Sometimes we make our own lives more complicated than they really are. On our smartphones we’ve got apps for the train that get us home, carsharing apps for the occasional trip on the weekend and other navigation apps to help us find our way through the city. Because we want to have all the choices and the freedom to choose the means of transportation that is the most suitable for our journey.

Therefore we are taking a fresh approach today. With the new hvv switch app you have the opportunity to select and book your favorite type of transportation, regardless of where you want to go. Bus 🚍, trainπŸš†, subway πŸš‰, ferry 🚒 and even ridesharing 🚌 - all within a single, fully connected mobility app. Wherever your journey will take you, to your home, to work, to a reunion with your old friends or an exciting first date - with our new app you can conveniently buy the hvv ticket 🎫 you need or book a MOIA 🚌.

So that you can move around Hamburg πŸŒ‰ more flexibly in the future, we will continuously integrate further mobility providers for you into hvv switch. Look forward to car sharing 🚘, bike sharing 🚴 and eScooter offers πŸ›΄ in Hamburg.

We unify & simplify
No matter where πŸ“ you want to go or when ⌚ - with the new hvv switch app you got the choice. Our app combines the traditional hvv public transport offerings in Hamburg with the innovative mobility services from MOIA. This way you will always have access to the most suitable means of transport and you can leave your own car aside.

One account - all services
You will only need one account πŸ“² to use all different options for transportation. All of this and more in the hvv switch app!

Direct purchase of smartphone tickets
In the hvv switch app you can easily buy public transportation tickets 🎫 right on your smartphone. Offerings include day tickets, short-haul tickets and the new SummerTicket.

The new hvv SummerTicket
Use our summer special: With the hvv SummerTicket 🌞🎫 you can travel through Hamburg with the hvv all day from 11 a.m.. In the Hamburg AB area you can travel for just 4.90 € and in Hamburg and its surrounding area for 14.90 € (rings A-F). And best of all: your hvv SummerTicket is valid all day on weekends and public holidays! Incidentally, up to 3 children travel on your summer ticket for free through Hamburg and the surrounding area. The SummerTicket is offered in period 29.06. - 31.08.2020.

Missed your train? Not a problem. Just make the switch!
Missed your train πŸš† or the bus 🚍 on the way home? Not a problem anymore. Just switch to ridesharing 🚌 powered by MOIA, to shorten your way home, to work or to visit friends.

hvv & MOIA
In Hamburg it’s perfectly normal to use a MOIA 🚌! Because MOIA gets you to your desired destination fast and comfortable - even to the outskirts of the city πŸ™. Share your ride and save money πŸ’°! It’s also better for the environment 🌱 as well as the streets in Hamburg πŸ›£οΈ. The fully electric shuttles 🚌⚑ from MOIA bring you to your destination - fast, silent and emission-free.

Pay via PayPal
In the hvv switch app you can easily purchase your ticket with PayPal. You don’t have PayPal account? No problem, just use the HVV-app for navigation trough Hamburg and your ticket purchase.

Feedback
We constantly want to improve our service and for this, we need your help. Please send us any feedback or suggestions for improvements via e-mail to [email protected] πŸ’¬.

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Frequently Asked Questions(FAQ)

What is the hvv switch app?

The hvv switch app is a mobility app that allows users to buy hvv tickets and book rides with MOIA in one app, with just one registration.

What are the main advantages of the hvv switch app?

The main advantages of the hvv switch app include the ability to access hvv tickets and other mobility services in one app, the combination of MOIA and the entire Hamburg public transport system, secure payment via PayPal, the availability of the new hvv SummerTicket starting from just 4.90 €, the direct purchase of selected day tickets, and the use of only one account for all services.

What types of transportation can I access with the hvv switch app?

With the hvv switch app, you can access various types of transportation including buses, trains, subways, ferries, and ridesharing services.

Will more mobility providers be integrated into the hvv switch app in the future?

Yes, more mobility providers such as car sharing, bike sharing, and eScooter offers will be continuously integrated into the hvv switch app for users in Hamburg.

Can I purchase public transportation tickets directly from the hvv switch app?

Yes, you can easily buy public transportation tickets directly on your smartphone through the hvv switch app.

What is the hvv SummerTicket?

The hvv SummerTicket is a special offer that allows you to travel through Hamburg with the hvv all day from 11 a.m. It is available for just 4.90 € in the Hamburg AB area and 14.90 € in Hamburg and its surrounding area (rings A-F). The hvv SummerTicket is valid all day on weekends and public holidays and allows up to 3 children to travel for free with an adult.

What should I do if I miss my train or bus?

If you miss your train or bus, you can switch to ridesharing services powered by MOIA to reach your destination faster and more conveniently.

How can I pay for tickets in the hvv switch app?

You can easily purchase your tickets in the hvv switch app using PayPal. If you do not have a PayPal account, you can use the HVV-app for navigation through Hamburg and your ticket purchase.

How can I provide feedback or suggestions for improvements for the hvv switch app?

You can provide feedback or suggestions for improvements for the hvv switch app by sending an email to [email protected].