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About HVV

The smart way to travel with the HVV App: tickets and timetables wherever you are.

Get a bird’s-eye view with the location overview including switchh
Do you want to find the nearest station? Find a StadtRad hire bike nearby on the spur of the moment? Switchh to the nearest car sharing vehicle? No problem with the HVV App! The location overview will show you where they are. That way you can easily see what HVV transport leaves when and where and where to find the next offer from our switchh partners.

Find your personal connection
If the location feature (GPS) is activated, the App automatically takes your present location as start point or destination. Of course, you can also enter stations, stops, addresses or particular places manually.

Purchase tickets and save money
Benefit now from the 3% discount on single, day and supplementary tickets (this does not apply to weekly tickets and the Hamburg CARD).
Also available: a departure monitor, zoomable network overviews, delay warning function and much, much more ….

Tips:
• Access authorization „Kontaktdaten lesen“/“read contact data“: optionally, you can use the addresses of your contact persons as start point or destination for timetable information. When you have activated this function and selected a contact, only this address will be transferred to the background system. You can authorize the HVV App to access your address book for this.

• To use the timetable information and the departure monitor as well as for purchasing a ticket via the App, you will need an active online connection, since it is always real-time data which are loaded. No further active online connection is needed once the downloading of the ticket is competed.

• No guarantee can however be given for the accuracy or completeness of any information given.

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Frequently Asked Questions(FAQ)

What can I do with the HVV App?

With the HVV App, you can access tickets and timetables wherever you are.

How can I find the nearest station or other transportation options?

The location overview in the HVV App will show you the nearest stations, StadtRad hire bikes, and car sharing vehicles.

Can I use my current location as the start or destination point in the App?

Yes, if the location feature (GPS) is activated, the App will automatically use your present location. You can also manually enter stations, stops, addresses, or specific places.

Are there any discounts available for purchasing tickets through the HVV App?

Yes, you can benefit from a 3% discount on single, day, and supplementary tickets (excluding weekly tickets and the Hamburg CARD).

What additional features does the HVV App offer?

The App includes a departure monitor, zoomable network overviews, delay warning function, and more.

Can the HVV App access my contact list for timetable information?

Yes, by authorizing the App to read your contact data, you can use the addresses of your contacts as start or destination points for timetable information.

Is an active online connection required to use the HVV App?

Yes, an active online connection is needed to use the timetable information, departure monitor, and purchasing tickets. Once the ticket is downloaded, further online connection is not necessary.

Is the information provided by the HVV App guaranteed to be accurate or complete?

No guarantee can be given for the accuracy or completeness of any information provided by the HVV App.
author
Super App, hat mich immer geholfen.
Kebba Sanneh
author
Good
rasky baba
author
It is good
Vanbright TV
author
Diese App ist der ideale Begleiter für das Unterwegssein in Hamburg. Ich bekomme sinnvolle Auskünfte und kann schnell ein Ticket kaufen. Etwas intuitiver könnte es noch sein und mir fehlt Paypal.
Familie Schmitt
author
Be inspiration to Berlin stationnames and building in the connections as a plan,learnprogramm purely to advise 👍
Ronald Kusatz
author
Einfach und verständlich. Tolle App.
Max Mustermann