Imperial Biotek

Some of the key features include:

- Individual Login for Service Engineers

- Dashboard showing current tickets in hand

- Raise new service requests based on calls received from customers

- Update of Service status for each ticket

- Track field service activity

- Request spares

- Auto-tickets for AMC, Preventive Maintenance, Warranties

- Update of every customer visit, along with geo-location coordinate tracking


The mobile app comes with a admin back-end for

- Masters Management

- Service Engineer Management

- Reporting