Wheelaround Rentals

About Wheelaround Rentals

WheelAround Rentals provides mobility equipment — electric scooters, wheelchairs, knee walkers, rollators, and more — delivered directly to customers' hotels, homes, and other locations across the Washington D.C. metro area. This app is the internal tool that keeps that delivery operation running smoothly, built for two types of users: admins and riders.

For Admins
Monitor your business at a glance with a real-time dashboard showing active reservations, rider counts, and upcoming deliveries. Manage every reservation, and customer contact info and track status from pickup to delivery. Add and manage rider profiles, including license and vehicle details, and reset passwords when needed. Keep an eye on ongoing deliveries in real time, from pickup through drop-off.

For Riders
Riders get a personalized dashboard with ongoing, upcoming, completed, and assigned deliveries at their fingertips. Plan pickup and delivery legs with built-in route guidance, capture required photos at each stop, and mark trips as started or completed. A full delivery history keeps a record of past trips, and notifications keep riders up to date on new assignments.

Key Features

Real-time dashboards for admins and riders
Reservation tracking with live status updates
Rider management, including profiles and password resets
Delivery tracking from pickup to drop-off
In-app route planning for pickup and delivery legs
Photo capture at pickup and delivery
Delivery history and search
Push notifications for new activity

Whether coordinating deliveries across the DMV area or completing them on the road, WheelAround Operations keeps admins and riders connected every step of the way.