Contact Center Hub
Verizon Business Group Communication
Contact Center Hub helps your business provide exceptional customer service
- Downloads
- 100+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- Aug 13
- 2021 · v3.26.0
Screenshots
About Contact Center Hub
Providing great customer service is key to growing your business. Verizon's Contact Center Hub solution is an easy-to-use, cloud-based contact center solution that enables customers to connect with your business anytime, anywhere. It can be set up quickly, so you can spend more time engaging with customers and less time dealing with technology. The service is adjustable and scalable in real-time to suit your varying business needs.
Customer service agents can work anywhere they have an internet connection or a mobile device. Simple mobile apps enable them with advanced features to receive customer interactions on the go. Key features include:
- Simple voice and SMS contact center capability
- From purchase to setup in as little as 24 hours
- Easily configure call routing and IVR from a browser
- Affordable flat rate monthly pricing, so even the smallest business can buy
- Analytics and reporting for a real-time view of the contact center
- Native CRM integrations to integrate with your current business processes
Get Started:
1. You must subscribe to Verizon's Contact Center Hub service through our Business Sales team.
2. Download and install the Contact Center Hub App on your device.
3. Enter the user credentials provided by your Contact Center Hub service administrator.
Visit https://www.verizon.com/business/small-medium/ to learn more about Contact Center Hub.
What’s new
Version 3.26.0 · Updated August 13, 2021
Features: To-do - Multiple selection and bulk actions: now it’s possible to select multiple calls in the To-do at the same time and assign or archive them to organise your list of tasks. --> To enable it you need to long-press an item/call Improvements Changed the way we display the bottom bar to always show the names of the section. Fixes Fixed an issue when making a call (connectivity issue).
Alternatives to Contact Center Hub
Looking for apps like Contact Center Hub? Here are 5 similar Android apps on Google Play. The highest rated is My Verizon For Enterprise (3.9/5), and all 5 are free to download.
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| App | Rating | Price | Installs | Last updated | Compare |
|---|---|---|---|---|---|
| Contact Center Hub | – | Free | 100+ | Aug 13, 2021 | |
| Verizon MDM | 3.7 / 5 | Free | 50,000+ | – | Compare |
| My Verizon For Enterprise | 3.9 / 5 | Free | 100,000+ | Oct 7, 2026 | Compare |
| Network Vendor Portal | – | Free | 5,000+ | Jul 17, 2026 | Compare |
| Virtual Comm Express Connect | 2.7 / 5 | Free | 1,000+ | Apr 9, 2021 | Compare |
| Rapid Response Retainer | – | Free | 100+ | Jul 22, 2022 | Compare |
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