WACRM by Ummah IT Solutions

WhatsApp Customer Relationship Management by Ummah IT Solutions helps businesses manage WhatsApp customer conversations, contacts, campaigns and automation from one workspace. Keep communication organized, follow campaign activity and reduce repetitive work as you support customers and manage leads.

Manage customer conversations
Access your business chats and keep customer communication connected to your daily workflow. Bring messaging and customer management together so you can stay focused on the next conversation.

Organize your contacts
Manage customer contacts and groups to keep your audience organized. Find the people you need to reach and prepare relevant communication for your customers.

Create and monitor campaigns
Create messaging campaigns and monitor key results, including recipients, delivery rates and read rates. Review campaign activity to understand how your messages are reaching your audience.

Build conversation automation
Create and manage conversation flows with a visual drag-and-drop builder. Set up workflows for new leads and incoming messages, manage active flows and review execution activity.

Switch between accounts
Add and manage saved accounts, then switch between them from the app. Keep access to your business workspaces in one place.

Control your app preferences
Manage notification preferences and message previews. Use the app lock setting to help control access to the app on your device.

Getting started
A WACRM account and your own Meta WhatsApp Business API connection are required for business messaging. Available features and usage limits depend on your account plan and configuration.

Developed by Ummah IT Solutions.
Learn more: https://wa.ummahitsolutions.com