UBZ Staff

- UBZ Staff is the operational mobile app for authorized UBZ personnel, including sales staff, captains, hostesses, and operations teams.
- The app supports day-to-day transport and ticketing workflows from one place. Staff can sign in securely, search journeys, sell tickets, collect mobile money or cash payments, print tickets, reprint tickets, and handle passenger service quickly at the terminal or while on duty.
- For trip operations, the app helps staff scan tickets, verify boarding, view manifests, check seat allocations, look up ticket details, and monitor check-in activity. Operations users can also create trips, update trips, assign buses and crew, and access staff and sales reports directly from the app.
- The app also includes tools for resolving pending payment cases, reviewing passenger details, and supporting faster dispatch and reporting workflows.
- Key features include:
- secure staff login
- ticket sales and ticket lookup
- QR ticket scanning and validation
- manifest and seat lookup
- mobile money payment follow-up and pending payment recheck
- thermal ticket printing
- trip creation and trip update for OPS users
- operational and sales reporting
- UBZ Staff is designed to help authorized staff work faster, reduce manual errors, and keep transport, ticketing, and reporting activities moving efficiently.