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About Chicago Works

Chicago Works: Report 311 Issues

Chicago Works lets you submit and track 311 service requests in Chicago using your mobile device. Create requests with photos, choose the appropriate category, and monitor status updates directly from the city’s Open311 system.

Features

• Submit 311 service requests with photos
• Choose from multiple service categories
• Track request status (open, in progress, closed)
• Automatic location detection using GPS
• Manually adjust location with map pin
• Works offline and syncs when connection is restored

Supported Requests

Report a variety of common city issues, including:

• Potholes and street damage
• Streetlight outages
• Garbage and sanitation issues
• Graffiti and maintenance concerns
• Tree damage and debris
• Rodent concerns
• Abandoned vehicles
• Animal-related requests

How It Works
Take a photo of the issue
Select the request type
Submit and track the request status
Privacy

Information submitted is used only for processing your service request through the 311 system.
Privacy Policy: http://www.chicagoworksapp.com/Privacy-Policy.html

Important Disclaimer

Chicago Works is an independent application developed by 2Pens Media Inc. This app is not affiliated with, endorsed by, or an official representative of the City of Chicago or any government entity.

Source of Government Information

This app facilitates the submission of service requests via the City of Chicago's Open311 API. All government-related information and service request data are sourced directly from the City of Chicago’s official 311 service portal: https://311.chicago.gov/