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About TrustYou

TrustYou, the all-in-one guest feedback platform, introduces the new TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition ...and more. Key features include:

Review Management
* Access all of your online reviews for all of your hotels
* Read your guest satisfaction surveys
* Find all of your reviews in one inbox
* Respond directly to reviews from the app

Reputation Analysis
* See your overall and performance score for your hotels
* Analyze by semantic categories (eg. scores for rooms, food, service, etc.)
* Identify positive and negative trends with Impact Scores
* Benchmark against competitors
* Understand your performance trends over time

New improvements to the TrustYou app allow you to efficiently manage your reputation while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license.

Languages:
English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.

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Frequently Asked Questions(FAQ)

What is TrustYou?

TrustYou is an all-in-one guest feedback platform that allows hoteliers to engage with travelers and manage reviews while on the go.

What are the key features of the TrustYou app?

The key features of the TrustYou app include review management, reputation analysis, accessing all online reviews for all hotels, reading guest satisfaction surveys, finding all reviews in one inbox, responding directly to reviews, seeing overall and performance scores for hotels, analyzing by semantic categories, identifying positive and negative trends with Impact Scores, benchmarking against competitors, and understanding performance trends over time.

What improvements have been made to the TrustYou app?

The new improvements to the TrustYou app allow for efficient reputation management while away from the desk. The new design makes it easier to view and respond to online reviews, and the new dashboard allows for quick viewing and analysis of main hotel KPIs.

What languages does the TrustYou app support?

The TrustYou app supports English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish, and Chinese.
author
Easy to learn , employee and guest interact with ease!
Joan Schmidt
author
Gives you deep insight into your property performance, simply love it.
Iman El Gabaly
author
Excellent
Happy bermain Galih official
author
Great
Bhandari Ram Sharma
author
Superb
Amarendra Mishra
author
Amazing
Sergiu Sotoc