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About TRUMPF Service App

TRUMPF Service App - The app for your service calls

With the Service App TRUMPF now offers a practical alternative to the hotline of the Technical Service. Whether it comes to a technical problem, a spare part or a question for maintenance: in five easy steps, you create a service call. Simply select the affected machine and the message cause, add a description and photos and name a contact person for TRUMPF. Already, you can send the message around the clock to TRUMPF.

You can then track the current processing status of your case in the app. Even more transparency ensures that all users of a company have access to the information.

In order to use the app a free account for our customer portal MyTRUMPF is necessary. You can easily register for MyTRUMPF in the app after downloading it.

Download the app now for free to your device and test the new way to our Technical Service.

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Frequently Asked Questions(FAQ)

What is the TRUMPF Service App?

The TRUMPF Service App is an application that allows users to create service calls for technical problems, spare parts, or maintenance questions.

How does the TRUMPF Service App work?

The TRUMPF Service App works by allowing users to select the affected machine and the cause of the issue, add a description and photos, and name a contact person. The service call can then be sent to TRUMPF for assistance.

Can I track the status of my service call?

Yes, you can track the current processing status of your service call within the app.

How does the TRUMPF Service App provide transparency?

The TRUMPF Service App provides transparency by allowing all users within a company to access the information about a service call.

Do I need an account to use the TRUMPF Service App?

Yes, in order to use the app, you will need a free account for the customer portal MyTRUMPF. You can easily register for MyTRUMPF within the app.

Excellent tool, help is always one text away.

Adolfo Viguerias

If you are having trouble whit you laser this is a must have app. No need to wait on the line . Just set a case letting them know what is going on and they will call you back.

salvador ramirez

Very simple to use. Very user friendly. Much easier than making a service call. Can also upload photos to help the techs help you with the problem faster

ZT F

Love it

Thomas Nicoson

It sure helps me to get the job done. love it.

LW Maintenance

We had our machine go down and even though it was an older machine (2008) and is no longer being produced, the support team was very quick to respond and get back with me so we could get back up and running....

Paul Johnson