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About Charlie

As a property developer, Trockland aims for international standards in service and comfort providing its tenants the ultimate living experience. Trockland is interested in understanding the needs of their residents and wishes to optimize the handling of services and issues around all properties. An app will effortlessly provide an improved flow of information ensuring transparency and efficiency.

# Report your issue

How can we help?
Open the App to communicate your issue to the property management and the on-site caretaker.
Functions like live chat and picture sharing will support the coordination of a quick solution.
Communication has never been this fast: Notifications from the property management will appear on the screen in real-time.

# Request a service

Your 24/7 hotline to the concierge.
The concierge is here to support you in your everyday needs.
With just a few clicks, the simple booking system allows you to coordinate housekeeping, reservations, babysitting and much more.

# My account

We bundle here all what is important and keep it up to date.
Find general information about the property as well as your personal details around your tenancy.
All invoices and documents will be uploaded by the property management and instantly available on your mobile device.