Tamam Partner

Tamam Partner is the order app for restaurants on Tamam Delivery in El Gouna.

NEVER MISS AN ORDER
A new order rings with a loud sound — even when the phone is on silent — until someone accepts or declines it. Keep a tablet at the counter or get notified on your phone.

ACCEPT IN ONE TAP
Pick when the food will be ready: 15, 20, 30, 45 or 60 minutes. Can’t take it? Choose the reason — the customer sees it right away.

FROM KITCHEN TO DOOR
Cooking, ready, courier at the restaurant, picked up, delivered — every step updates the customer’s app and Lock Screen. Orders shared with a linked restaurant show whether the courier is already there.

EVERYTHING ON THE CARD
Dishes with options and comments, the customer’s phone, the address with a map pin, payment method and change, and the resident card when a resident discount was used.

SOLD OUT? SWITCH IT OFF
The stop list turns off a dish, a whole category or a single option in a second — and back on when it’s in stock again. Busy evening? Pause new orders.

CHAT WITH THE CUSTOMER
Clarify an order without leaving the app.

FOR OWNERS
Weekly statements with the invoice (PDF) and all orders (Excel). Create coupon codes with an end date or a usage limit and see every order that used them. Several restaurants? Switch between them in one tap.

Access is given by the restaurant owner or Tamam. English and Egyptian Arabic.