My Home Telecom

Take full control of your home internet with My Home Telecom - the smart, simple way to manage your Wi-Fi, services, and stay connected.

Built exclusively for Home Telecom customers, the app puts everything in one place. Whether you’re updating your Wi-Fi settings, tracking your order, upgrading your package, or getting support, you can manage it all quickly and easily from your phone.

Key Features:

- Internet & Wi-Fi Management
Update your network name (SSID), change passwords, adjust security settings (including WPA), and toggle your Wi-Fi on or off in seconds.

- Device Control
See all connected devices, monitor usage, and control access to keep your network secure.

- Order Tracking & Upgrades
Track and manage your orders, view progress, and upgrade your package whenever it suits you.

- Router Flexibility
Use your own router with full support for all router types across our network.

- Fault Reporting & Diagnostics
Run line tests, report faults instantly, and upload photos directly to our support team for faster resolutions.

- Live Support
Speak to our team in real time with in-app video calls for hands-on assistance whenever you need it.

- Speed Testing
Check your connection speed anytime to ensure you’re getting the performance you expect.

- Network Alerts & Updates
Receive real-time notifications about outages in your area, planned maintenance, and important service updates.

With My Home Telecom, everything you need to manage your home broadband is at your fingertips - simple, powerful, and built around you.