IID Customer Connect
Smart Energy Water Business
IID’s Customer Connect app, updated during the summer of 2021, is all new.
- Rating
- 4.7
- 1.5K ratings
- Downloads
- 10K+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- Jul 7
- 2026 · v2.11
Screenshots
About IID Customer Connect
The IID Customer Connect app provides quick and easy access to IID energy account information for customers. Log in to view or pay bills, monitor or compare usage and check for outages in your area.
Features include:
• View and / or pay your bill online
• Review and compare usage history
• Schedule move-in or move-out services
• Sign-up for paperless billing
• Sign-up for Average Bill Payments
• Learn about programs and services available to IID customers
Features include:
• View and / or pay your bill online
• Review and compare usage history
• Schedule move-in or move-out services
• Sign-up for paperless billing
• Sign-up for Average Bill Payments
• Learn about programs and services available to IID customers
What’s new
Version 2.11 · Updated July 7, 2026
Version: 2.11
User reviews
PAYING MY BILLS ON TIME HAS GIVEN ME A DECENT CREDIT SCORE N I HAVE THIS WONDERFUL APP TO THANK FOR AS ITS MADE HELPED ME WITH THE PURCHASE OF MY VEHICLE. KEEP UP THE GOOD WORK.
Makes it easier for me, love it!
Great app
Must have. See my account, make payment and get alerts.
good
Frequently asked questions
What is IID Customer Connect?
IID Customer Connect is an app that allows customers to access their energy account information quickly and easily.
What can I do with IID Customer Connect?
With IID Customer Connect, you can view and pay your bill online, review and compare usage history, schedule move-in or move-out services, sign up for paperless billing, and learn about programs and services available to IID customers.
How can I log in to IID Customer Connect?
You can log in to IID Customer Connect to access your account information.
Can I pay my bill through IID Customer Connect?
Yes, you can view and pay your bill online using IID Customer Connect.
Can I compare my usage with IID Customer Connect?
Yes, IID Customer Connect allows you to review and compare your energy usage history.
Can I sign up for paperless billing with IID Customer Connect?
Yes, you can sign up for paperless billing through IID Customer Connect.
Are there any additional services available to IID customers through IID Customer Connect?
Yes, you can learn about programs and services available to IID customers through IID Customer Connect.
Can I schedule move-in or move-out services with IID Customer Connect?
Yes, you can schedule move-in or move-out services using IID Customer Connect.
What is Average Bill Payments? Can I sign up for it through IID Customer Connect?
Average Bill Payments is a service offered to IID customers. Yes, you can sign up for Average Bill Payments through IID Customer Connect.
Can I check for outages in my area using IID Customer Connect?
Yes, you can check for outages in your area using IID Customer Connect.
Alternatives to IID Customer Connect
Looking for apps like IID Customer Connect? Here are 3 similar Android apps on Google Play. The highest rated is NEA Official (3.8/5), and all 3 are free to download.
| App | Rating | Price | Installs | Last updated | Compare |
|---|---|---|---|---|---|
| IID Customer Connect | 4.7 / 5 | Free | 10,000+ | Jul 7, 2026 | |
| Wevat Tax Refund | – | Free | 5,000+ | Sep 23, 2021 | Compare |
| NEA Official | 3.8 / 5 | Free | 100,000+ | Dec 1, 2025 | Compare |
| Solar.web | 2.6 / 5 | Free | 1,000,000+ | Sep 30, 2026 | Compare |