Support Fabric
My Perfex CRM Business
AI-powered customer support — chats, orders & insights in one app.
- Downloads
- 31+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- Sep 29
- 2026 · v2.1.0
Screenshots
About Support Fabric
SupportFabric is the all-in-one customer support platform built for
growing businesses. Manage every customer conversation, track orders,
and monitor your business performance — all from a single, powerful app.
Stop switching between apps. Stop missing messages. Start delivering
the kind of support that turns customers into loyal fans.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
🧠 AI-POWERED SUPPORT
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Smart AI replies trained on your own knowledge base
• Automated responses for frequently asked questions
• Instant suggestions to help your team respond faster
• Reduce workload without sacrificing quality
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
💬 UNIFIED INBOX
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• All your customer messages in one place
• WhatsApp, Instagram, Messenger — fully connected
• Full conversation history for every customer
• Real-time notifications so nothing falls through the cracks
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
📦 ORDER MANAGEMENT
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Real-time order tracking and live status updates
• Seamless Shopify integration — sync your store in minutes
• Resolve order issues directly from the conversation
• Keep customers informed at every step of their journey
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
📊 DASHBOARD & INSIGHTS
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Real-time business metrics at a glance
• Monitor team performance and response times
• Track conversation volume and resolution rates
• Make smarter decisions backed by live data
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
👥 BUILT FOR TEAMS
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Manage multiple workspaces from one account
• Assign conversations to the right team member
• Role-based access for clean, organized workflows
• Scales from solo operators to full support teams
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
⚡ WHY SUPPORTFABRIC?
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
✔ No more juggling multiple apps
✔ Faster response times with AI assistance
✔ Happy customers, less stressed team
✔ Works for e-commerce, retail, and service businesses
✔ Set up in minutes — no technical skills needed
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Whether you're a small business owner handling support yourself or
managing a growing team, SupportFabric gives you the tools to deliver
exceptional customer experiences — every time.
Download SupportFabric today and take control of your customer support.
growing businesses. Manage every customer conversation, track orders,
and monitor your business performance — all from a single, powerful app.
Stop switching between apps. Stop missing messages. Start delivering
the kind of support that turns customers into loyal fans.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
🧠 AI-POWERED SUPPORT
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Smart AI replies trained on your own knowledge base
• Automated responses for frequently asked questions
• Instant suggestions to help your team respond faster
• Reduce workload without sacrificing quality
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
💬 UNIFIED INBOX
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• All your customer messages in one place
• WhatsApp, Instagram, Messenger — fully connected
• Full conversation history for every customer
• Real-time notifications so nothing falls through the cracks
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
📦 ORDER MANAGEMENT
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Real-time order tracking and live status updates
• Seamless Shopify integration — sync your store in minutes
• Resolve order issues directly from the conversation
• Keep customers informed at every step of their journey
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
📊 DASHBOARD & INSIGHTS
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Real-time business metrics at a glance
• Monitor team performance and response times
• Track conversation volume and resolution rates
• Make smarter decisions backed by live data
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
👥 BUILT FOR TEAMS
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
• Manage multiple workspaces from one account
• Assign conversations to the right team member
• Role-based access for clean, organized workflows
• Scales from solo operators to full support teams
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
⚡ WHY SUPPORTFABRIC?
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
✔ No more juggling multiple apps
✔ Faster response times with AI assistance
✔ Happy customers, less stressed team
✔ Works for e-commerce, retail, and service businesses
✔ Set up in minutes — no technical skills needed
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Whether you're a small business owner handling support yourself or
managing a growing team, SupportFabric gives you the tools to deliver
exceptional customer experiences — every time.
Download SupportFabric today and take control of your customer support.
What’s new
Version 2.1.0 · Updated September 29, 2026
We've rebuilt the app from the ground up — faster, smoother, and more reliable. • Push notifications for new messages • Voice messages: tap or drag to scrub, adjustable playback speed • Smoother screens and menus throughout • Various bug fixes and performance improvements
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