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About My StarHub

We’ve heard your feedback (and your pain).

Say hello to the new My StarHub app - a completely redesigned app to manage your StarHub services simply and quickly, the way it should be.

Manage all your services
• With new TV and Broadband tabs, you can now manage your other services with less clicks

Get your bills out of the way
• We’ll tell you when your bills are here, so you can deal with them and move on to bigger things
• See your bill history over the last 6 months and dive into the full PDF bill if you need more details
• Manage your bill notification settings and payment options

Revamped mobile usage dashboard
• Keep track of how much data you’ve been using and when the next reset will happen with the new and optimised usage display
• Check your daily usage with all new charts and set data alerts to notify yourself or a loved one
• Have multiple mobile lines? Have an overview of their data usage with just one tap.

Easy access to roaming features
• Get what you need in a flash and not miss the moment with quick access to roaming features
• Not sure which roaming add-on to get? Searching by destination means you’ll never go wrong again

Explore our add-ons
• Data-free social and video passes? Check out how our add-ons can help you get more out of your mobile plan
• Learn more, manage and subscribe to our add-ons as you deem fit

Check your contract details
• Your contract end date, recontract eligibility and voucher information all readily available when you need it

Search
• A nifty search to help you find what you need

Account activity & history
• Not sure if your order has passed through? Use the Account activity feature to check the status of your pending requests

e-Appointment
• Visiting our shop? Use our eAppointment to book a time slot with us first!

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Frequently Asked Questions(FAQ)

What is the My StarHub app?

The My StarHub app is a redesigned app that allows you to manage your StarHub services easily and quickly.

What can I manage with the My StarHub app?

With the My StarHub app, you can manage all your services, including TV and broadband.

Can I view and pay my bills through the app?

Yes, you can view your bills, see your bill history, and even pay your bills through the My StarHub app.

Can I track my mobile data usage with the app?

Yes, the My StarHub app has a revamped mobile usage dashboard that allows you to track your data usage and set data alerts.

Does the app provide access to roaming features?

Yes, the app provides easy access to roaming features, allowing you to quickly access the necessary options.

Can I explore and subscribe to add-ons through the app?

Yes, you can explore additional add-ons for your mobile plan and easily manage and subscribe to them through the app.

Can I check my contract details with the app?

Yes, the app allows you to check your contract end date, recontract eligibility, and voucher information.

Is there a search function in the app?

Yes, the app includes a search function to help you find what you need quickly.

Can I check the status of my pending requests through the app?

Yes, the app includes an Account activity feature that allows you to check the status of your pending requests.

Can I book an appointment with StarHub through the app?

Yes, you can use the e-Appointment feature in the app to book a time slot for visiting StarHub shops.
author
Good 👍
Amy Search
author
I spoke to Puven the technician he was very patience, understanding and very helpful. He said it is his duty to serve me.
yeo soon cheng
author
Cracked Stonks very nice I like it like that
Lucas Lim
author
I gave this app a 1 star long time ago but I changed to 5 star since I've been using several times. So far this app is doing well. Well done.
Dennis Foo
author
The latest update is not able to login
Chong Eng Ong
author
Good
Ramajayam Nehru