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About MediacomConnect

The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:

Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center

Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history

Outage Check
• Check for service interruptions in your area for TV, Internet & Phone

Appointment Manager

• View upcoming service appointment

Technical Support

• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service

Notifications

• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates

Communications

• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing

Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

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Frequently Asked Questions(FAQ)

What is the MediacomConnect MobileCare app?

The MediacomConnect MobileCare app is the next generation in customer service that allows you to access your account and perform various tasks without making a phone call.

What can I do with the MediacomConnect MobileCare app?

With the MediacomConnect MobileCare app, you can view your billing statement, pay your bill, store or modify your payment method, find a payment center, check your internet data usage, review your internet data usage history, check for service interruptions in your area, view upcoming service appointments, troubleshoot internet or TV issues, access how-to's and FAQs for your services, receive notifications for appointments, account updates, billing updates, and bill due dates, chat with a customer service agent, enroll in text messaging, submit customer feedback, and use one-touch connect-to-agent dialing.

Can I use the MediacomConnect MobileCare app without an active Mediacom account?

No, you must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
author
User friendly all the information you need is there
Zach Roths
author
UPDATE 12/5/20: This app works very well. Thanks for fixing it! Update: Now I can't even login to my account with this app. It doesn't accept my password. The "Forgot Password" option is useless because it w...
Sandy Seals
author
Easy to use and love being able to track usage and make payments quick and simple.
Mandy KH
author
This website is the easiest to pay a bill! Love it!
Karen Orstead
author
Very quick and easy!
Sarah Boten
author
So far simple enough to pay my bill and tell me my usage. Thats all I ask
Ted Gj