Solahart-HUB

Solahart-HUB is the official mobile app for Energy Systems Group's Solahart field service and operations team in Botswana. Built for admins and technicians working solar water heater installations, service calls and repairs.

FIELD OPERATIONS
• Case Journey — log a call, track it through a 14-stage journey from first contact to close, with technicians able to self-claim and convert calls into jobs
• Job management — schedule, dispatch, check in/out on site, complete jobs with signatures, photos and technical reports
• Time Clock — geofenced arrival/lunch/departure punches, with a live map for admin oversight
• Technician Map — live GPS trail per job and a team location overview for admins
• Spare Parts — check stock and allocate parts to a job on site

CRM & BUSINESS DEVELOPMENT
• Full CRM — leads, opportunities, quotations and orders
• Tender Tracker — responsibility matrix, documents and submission tracking
• BD Suite — solar PV sizing, BOQ generator, proposal builder, lease finance analyser, supplier pricing and an import/component advisor

TEAM & COMMUNICATION
• Staff Chat — direct messages, group chats, per-department channels and a company-wide channel, with emoji, edit and delete
• Sir Arnold — an in-app assistant for quick answers and navigation
• Documents — browse, search and upload files straight from your SharePoint folders
• Support Tickets & Call Requests — track and respond to customer issues

MANAGEMENT & REPORTING
• KPI Scorecard — weighted performance areas and monthly ratings
• Technician Revenue & Yearly Targets — track performance against goals
• Manage Staff — roles, departments and account status
• Assets & Calibration — equipment records, maintenance plans and calibration due dates
• Accounting — invoice and quotation summaries, Sage connection status

Secured with email one-time-passcode login and biometric unlock. Available for Admin, Technician and Client accounts.