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About Video Branch

Video Conversations for Face To Face Banking Anytime, Anywhere!

Tired of waiting endlessly on customer care Phone Banking for hours? Want to speak to a person for your service requests? Want personalized service from your Bank Branch Manager?

We have all the answers! IndusInd Bank brings you ‘Video Branch’ which enables Bank Service with Human Touch anytime, anywhere across the globe!

Video Branch is a service offered exclusively for all IndusInd Bank customers. By using this service, you can connect with your Branch Manager, Relationship Manager or with our centralized Video Branch Executive.

Easy, convenient and completely secure to use, Video Branch service offers a wide range of information and transactions to cater to your needs. Non-Resident Indians will also find Video Branch a very convenient service where they will experience personalized Banking service even though they are far away from home.

This service covers all banking services which are currently offered on IndusInd Bank Phone Banking. Additionally, Bank customers can also do financial transactions like opening a Fixed Deposit or Recurring Deposit, transferring funds through NEFT, RTGS and many more.

Currently Video Branch is available for Android (2.3 and higher).Download the Video Branch app and benefit from its features. More information available at www.indusind.com.

What’s new

Version 5.3 · Updated August 26, 2026

Optimized UI for smooth and responsive experience

User reviews

Bhushan Chauhan
Bhushan Chauhan
Good experience,
Ice Gallery Uday
Ice Gallery Uday
Good experience
Pavan Bhureja
Pavan Bhureja
Awesome
Rayhan Mallick
Rayhan Mallick
Very useful
Arshad Aziz
Arshad Aziz
Very helpful
saurabh kumar
saurabh kumar
Niec to get

Frequently asked questions

What is Video Branch?
Video Branch is a service offered exclusively for IndusInd Bank customers that allows them to connect with their Branch Manager, Relationship Manager, or a centralized Video Branch Executive for personalized banking service anytime, anywhere.
How can I access Video Branch?
To access Video Branch, you can download the Video Branch app on your Android device (2.3 and higher). The app is easy, convenient, and completely secure to use.
What services can I avail through Video Branch?
Video Branch offers a wide range of information and transactions, including all banking services offered on IndusInd Bank Phone Banking. Additionally, you can also perform financial transactions such as opening a Fixed Deposit or Recurring Deposit, transferring funds through NEFT and RTGS, and many more.
Can non-resident Indians use Video Branch?
Yes, Video Branch is a very convenient service for non-resident Indians who can experience personalized banking service even when they are far away from home.
Where can I find more information about Video Branch?
You can find more information about Video Branch and its features on the IndusInd Bank website at www.indusind.com.

Alternatives to Video Branch

Looking for apps like Video Branch? Here are 4 similar Android apps on Google Play. The highest rated is BHIM IndusPay (4.3/5), and all 4 are free to download.

Video Branch vs. alternatives
App Rating Price Installs Last updated Compare
Video Branch 3.1 / 5 Free 500,000+ Aug 26, 2026
IndusMobile : Digital Banking 4.2 / 5 Free 5,000,000+ Nov 12, 2021 Compare
IndusDirect – Free 100,000+ Oct 29, 2021 Compare
Indus Forex – Free 1,000+ Jun 11, 2021 Compare
BHIM IndusPay 4.3 / 5 Free 500,000+ Sep 5, 2026 Compare

Compare Video Branch with the top alternatives: ratings, updates, ASO score and keyword gaps →

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