HDParts

HDParts has 2 key modules that will help you transform your Employee and Customer Experiences.

The Dispatch module enables Warehouse Operations to go paperless on the customers’ parts collection process. With easy to use barcode and QR code scanning capability, Warehouse staff con now build customer specific manifests for multiple parts orders, notify customers that parts are ready for pick up, and capture the customer’s signature with sign on glass technology. Now, all proof of deliveries are safely saved and easily searchable by all employees.

The Parts Availability module enables your mobile workforce to always have parts information, such as stock (internal and Caterpillar), pricing and technical details, on the go. With links to key Caterpillar sites like Parts.Cat.Com, being able to answer customer enquiries has never been easier.