Visual Support
SightCall Business
With Visual Support by SightCall, show what you see to experts.
- Rating
- 4.4
- 216 ratings
- Downloads
- 100K+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- May 20
- 2020 · v4.3.0
Screenshots
About Visual Support
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The app does not allow the remote agent to access any data stored on your device.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The app does not allow the remote agent to access any data stored on your device.
User reviews
Worked excellent
It sounds like a great app
Very useful for technical support!
Great for doctor appts
Pretty good
This app allowed the tech to help me. Very awsome!
Frequently asked questions
How does the Visual Support App work?
The Visual Support App allows support agents, experts, and claim professionals to see what you see. It uses the back camera of your Android device or screen sharing to enable visual interactions.
How can I start a visual interaction?
To start a visual interaction, you need to be invited via SMS or initiate the interaction from a webpage. You will need to download the application and then go back to the SMS or webpage to connect to the session.
What advanced capabilities does the Visual Support App offer?
The app offers several advanced capabilities, including HD audio, auto adapt video frame rate, screen sharing, co-browsing, live remote pointer, 2 ways drawing and annotations, pause video, photo and picture saving, and session recording.
Can the remote agent access data stored on my device?
No, the app does not allow the remote agent to access any data stored on your device.
Alternatives to Visual Support
Looking for apps like Visual Support? Here are 6 similar Android apps on Google Play. The highest rated is SightCall (3.8/5), and all 6 are free to download.
-
Vision Live 3.7
-
SightCall 3.8
-
LRQA Remote
-
engageSubsea Remote
-
Visual Support - Corporate
-
Domino SafeGuard AR
| App | Rating | Price | Installs | Last updated | Compare |
|---|---|---|---|---|---|
| Visual Support | 4.4 / 5 | Free | 100,000+ | May 20, 2020 | |
| Vision Live | 3.7 / 5 | Free | 1,000+ | – | Compare |
| SightCall | 3.8 / 5 | Free | 50,000+ | Sep 1, 2026 | Compare |
| LRQA Remote | – | Free | 10+ | – | Compare |
| engageSubsea Remote | – | Free | 10+ | – | Compare |
| Visual Support - Corporate | – | Free | 1,000+ | Jun 16, 2025 | Compare |
| Domino SafeGuard AR | – | Free | 1,000+ | – | Compare |
Compare Visual Support with the top alternatives: ratings, updates, ASO score and keyword gaps →