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About Shienga

Shienga helps guests access their room using a secure smart lock experience.

Use the app to:
- Sign in to your Shienga account
- View your room access and stay details
- Unlock doors and manage smart lock access (where enabled by your property)
- Access booking and account features connected to your Shienga services

Security & privacy
Shienga is designed to provide access to your stay while keeping your data protected. The app uses device features only when required for core functionality (for example, Bluetooth to connect to supported locks, and camera/photos access only if you choose to set a profile picture).

Support
If you need help accessing your account or room access, please contact your property or Shienga support.