Streamline global client visits include visit scheduling client site info update
FirstEngage is a mobile app by Firstsource Solutions Ltd for streamlining global client visits. Key features include visit scheduling, client/site info updates, visit agenda management, and inbuilt feedback/survey capabilities to enhance productivity for client-facing operations.
FirstEngage is a mobile app developed by Firstsource Solutions Ltd, a global provider of business process management services.
With multiple client visits across all its centers, in a year, Firstsource has built this app to streamline the engagement and operations of these visits, enabling various teams to come together toward creating a unique and customized experience for each client visit.
The app is designed to enhance the efficiency and productivity of client-facing operations.
Some of the key features of this app are:
Visit scheduling
Client info update
Site info update
Visit agenda & collateral upkeep
Inbuilt feedback & survey
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