Set Comunica

About Set Comunica

Set Comunica offers a multi-channel experience, allowing your company to communicate effectively across all relevant channels. Whether for customer support, ombudsman or sales, Set Comunica makes communication quick, easy and efficient. For companies that care about connecting with their audience, Set Comunica is the right choice. Try it now and discover a new way to communicate!
It's possible:
• Generate active calls
• Receive calls and respond to your customers
• Change the service channel
• Transfer to another service/agent
• Consult the service history
• Place the service pending
• Pause and unpause
• Change password and more...
In addition to the APP, with the Set Comunica Platform, your company can centralize its WhatsApp Business services, and also integrate with other channels such as: Facebook, Instagram, Chat, E-mail, Telegram, among others. It generates reports that help monitor the activities of agents and measure customer satisfaction.
The company optimizes customer service management, increases performance, reduces costs and improves operations.
The platform also enables integration with call center systems and ERPs (management systems), giving Set Comunica customers peace of mind and confidence to manage their business.
It's practical! Without the need to install and update hardware or software to use the solution, all you need is internet access.

*To find out how to use it in your company, get in touch with a Set Telecom specialist and check all the necessary functionalities and investments.

Developer contact:
WhatsApp: 45 3565.2433 | [email protected]