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About MySafaricom

MySafaricom provides an easy and efficient way for customers to access Safaricom products and services under one roof. The app is available on both iOS and Android

With the MySafaricom App you can:

M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button.

LIPA NA M-PESA – Shop and pay your bills with ease at your favorite stores

TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book.

VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit

HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans

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Frequently Asked Questions(FAQ)

What is MySafaricom?

MySafaricom provides an easy and efficient way for customers to access Safaricom products and services under one roof.

Where can I download the MySafaricom App?

The app is available on both iOS and Android platforms.

What can I do with the MySafaricom App?

With the MySafaricom App, you can send money through M-PESA, shop and pay bills using LIPA NA M-PESA, recharge your number and your loved ones' numbers, view your account balances, and manage your Safaricom Home Fibre plans.

How does the M-PESA send money feature work?

The M-PESA send money feature allows you to select contacts directly from your phone book, verify the recipient's name using Hakikisha, and check the transaction charges before sending the money.

Can I pay bills using the MySafaricom App?

Yes, you can easily shop and pay your bills at your favorite stores using the LIPA NA M-PESA feature in the MySafaricom App.

Can I recharge my phone using the MySafaricom App?

Yes, you can recharge your number and your loved ones' numbers by selecting their number directly from your phone book using the TOP-UP feature in the MySafaricom App.

Can I view my account balances using the MySafaricom App?

Yes, you can easily view your account balances for Data, Bonga, Airtime, or Credit limit using the VIEW BALANCES feature in the MySafaricom App.

Is it possible to manage Safaricom Home Fibre plans with the MySafaricom App?

Yes, Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans through the MySafaricom App.