Russell by Rheem

About Russell by Rheem

Introducing the new Russell by Rheem for Contractors app - offering the industry’s most powerful, intuitive, and easy-to-use app.

Whether you’re on a residential service call or installing 40 units at a major site, the free Russell by Rheem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.

With Russell by Rheem for Contractors and eligible air systems, you can easily:

Install
- Set up systems quickly and easily with the new Bluetooth® setup
- Monitor operating parameters from your phone while charging outdoor units
- Verify system setup with access to system operating status
- Quickly check for alarms

Service
- Diagnose active alarms and alarm history
- Check system operating status
- Easy step-by-step parts replacement and system setup

The Russell by Rheem for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever:
- Access installation instructions
- Search parts lists
- Download manuals
- View tech sheets
- Research consumer literature

Track Warranty information
- Scan and confirm model and ownership details
- Check warranty status and share HVAC systems warranty certificate

Research
- Find up-to-date rebate information
- Research financing options
- Offer extended warranty
- Confirm AHRI information and certification for HVAC systems