Raabta PK - Resident

1) Raabta is Pakistan’s all-in-one digital community living platform that makes life in residential societies easier and smarter by bringing everything into one place. From visitor management and maintenance issue reporting to secure digital payments, real-time announcements and complete resident to admin communication. Built for all stakeholders within a residential community, Raabta ensures secure access, effective communication, privacy by design, and seamless control over essential community operations, all through a secure and easy-to-use mobile app.

2) Name: Raabta PK

3) Privacy Policy:
At Raabta, we are committed to protecting the privacy and security of the users of our digital community living platform. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use the Raabta mobile or web application and related services.

1. Information We Collect We may collect the following types of information:

a) Personal Information: Such as your name, phone number, email address, and apartment or residence details when you register or use our Services.
b) Usage Information: Information about how you interact with our Services, including log data, device information, and access times.
c) Communication Data: Information you provide when contacting customer support or participating in surveys.

2. How We Use Your Information

We use your information to:
a) Provide, maintain, and improve our Services. Authenticate users and manage access controls.
b) Facilitate secure communication between residents, administrators, and security personnel.
c) Respond to your inquiries and support requests.
d) Send notifications and updates related to community operations.
e) Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information.
We may share your information only in the following circumstances:
a) With authorized community administrators and service providers who require access to perform their duties.
b) With third-party service providers who assist in delivering our Services, subject to confidentiality obligations.
c) When required by law or to protect the safety and rights of users or the public.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.

5. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:
a) Access, update, or delete your personal information.
b) Object to or restrict the processing of your information.
c) Withdraw consent at any time where processing is based on consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: [email protected]