Qualtrics UX Testing

Run unmoderated UX studies right on mobile. Capture screen recordings, think-alouds, and survey responses, all in one seamless participant experience powered by Qualtrics.

SEE WHAT YOUR USERS ACTUALLY DO ON MOBILE

The Qualtrics UX Testing app lets researchers run unmoderated qualitative studies directly on participants' mobile devices. It captures screen recordings paired with audio so you can watch real people navigate your product while narrating their thought process.

The app is built on the Qualtrics unmoderated testing engine, which means your phone or tablet becomes a fully capable research tool.

WHAT YOU CAN DO:

• Record Sessions End-to-End: Capture both the participant's screen and microphone audio while they interact with mobile websites or prototypes. You get the full picture: what they did and what they were thinking.
• Design Studies Your Way: Use a block-based, modular study builder to create the exact research flow you need. Mix and match tasks, questions, and prototype links without wrestling with rigid templates.
• Ask Questions in Context: Choose from 20+ Qualtrics question types and drop them directly into your study as tasks. Participants answer while they're still in the experience, so their feedback is immediate and grounded.
• Branch, Randomize, and Personalize: Set up A/B tests, add branching logic, or route different participant segments down different paths, all within a single project.
• Test Multiple Assets at Once: Need to compare three prototypes or test a live site alongside a concept? Configure it all in one study instead of managing separate projects.

WHY THIS MATTERS FOR YOUR RESEARCH:

• Better Data, Less Drop-Off: Participants stay in a single, continuous flow that weaves together survey questions and hands-on tasks. There's no awkward switching between tools, which means fewer abandoned sessions and more complete responses.
• Faster Setup, Bigger Studies: The interface is designed to get large or complex studies out the door quickly. Spend your time on analysis, not configuration.
• A Participant Experience That Stays Out of the Way: The task pane sits lightly on top of whatever the participant is testing. They stay focused on the experience, not on figuring out the research tool.

A quick note: This app is a qualitative capture tool intended for researchers with an active Qualtrics Strategy & Research license.