Ace Taxi Driver

Manage trips, navigation, status updates, passenger communication, payments, and driver availability through the new Ace Taxi Driver app.

What's New - Welcome to the new Ace Taxi Driver experience.

This release introduces a simpler driver dashboard for managing trips, navigation, status updates, availability, payments, messages, and communication with dispatch. Additional improvements and driver features will continue to be introduced in future releases.

Driver app Description: Ace Taxi Driver helps authorized drivers view, accept, navigate, and complete trips through one convenient mobile app.

Built for drivers working with Ace Taxi and participating transportation providers, the app provides the trip information, status controls, navigation tools, and communication features needed throughout the driver’s workday.

KEY FEATURES
• View scheduled and available trips
• Review pickup times and trip details
• Accept or reject eligible trip offers
• Navigate to pickup and destination locations
• Update trip status from en route through completion
• Communicate with passengers and dispatch
• Receive service alerts and important messages
• Create eligible street-hail or flag trips
• Record cash, card, account, or approved payment methods
• Review completed and pending trips
• Manage availability and scheduled work periods
• Access driver support when assistance is needed

SIMPLE TRIP MANAGEMENT
Trip information is organized around each stage of the ride. Drivers can review their next assignment, navigate to the pickup location, mark arrival, confirm the passenger is onboard, and complete the trip using clear status controls.

CONNECTED TO DISPATCH
Ace Taxi Driver keeps drivers connected with dispatch and the operating base. Drivers can receive trip updates, communicate about service issues, and access relevant trip actions without switching between multiple systems.

LOCATION-BASED SUPPORT
The app uses device location services to support navigation, trip coordination, arrival information, and service verification. Continued use of GPS in the background may decrease battery life.

DRIVER ACCESS REQUIRED
Ace Taxi Driver is intended only for authorized drivers and transportation providers approved to use the Ace Taxi platform. An active driver account and valid login credentials are required. Available features may vary by driver, service type, operating area, or account configuration.

Ace Taxi has served the Greater Cleveland community for generations. Our driver technology is designed to make transportation safer, simpler, and more dependable for drivers, passengers, agencies, and community partners.