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About UScellular Protect

Download to access:

• Tech Support+: Get unlimited access to knowledgeable techs
• Secure Backup: Save (and restore) contacts, photos, videos and more
• Antivirus: Protect against online hackers and other threats
• Locate, Alert, Lock & Wipe: Sound an alarm to find your device, lock it, and wipe private information
• My Coverage: Look up Device Protection+ coverage and even file a claim

Plus, performance optimization tips and tricks for troubleshooting so you can keep your device (and battery) running smoothly!

A CLOSER LOOK:

TECH SUPPORT+: Get help with any smart device, any problem.
▪ Tap “Live Help” to access live tech gurus that’ll assist with any smart device and any problem — from setup and install to connecting Bluetooth® and Wi-Fi or hooking up smart appliances. (Advanced Plan)

SECURE BACKUP and RESTORE: Protect your personal information.
▪ Backup (and restore) everything you can’t live without — your photos, videos, music, contacts, documents, calendar events, SMS, MMS, call logs, and even wallpapers. (20GB storage with the Standard Plan and 100GB storage with the Advanced Plan)

ANTIVIRUS: Keep hackers and other threats at bay.
▪ Ensure your device and private information are safe from harmful viruses, malware, spyware and unsecured Wi-Fi networks.

LOCATE, ALERT, LOCK, & WIPE: Safeguard your privacy and guard against identity theft.
▪ Remotely locate your device, sound an alarm (even if it’s on vibrate or silent), lock it, and wipe private personal info so it doesn’t fall into the wrong hands.

MY COVERAGE: File a claim and access your coverage details.
▪ Connect to file a claim — or look up Device Protection+ coverage, including service fees and deductibles for accidental damage (drops, spills, cracks), hardware service (mechanical or electrical breakdown), loss or theft.

PERFORMANCE OPTIMIZATION: Keep your device running at full speed.
▪ Alerts & Troubleshooting — Screen your device; get instant warnings and use quick tips for a fast fix.
▪ Geek Tips® — Make the most of your device with helpful advice.
▪ Geek ToolsSM
- Battery Forecast — Get accurate battery readings so you can preserve and prolong your battery life.
- Battery Boost — Adjust settings to preserve memory and speed.
- Storage Manager — Track space usage and availability or clean the cache to free storage space.
- Data Monitoring — Screen data usage and steer clear of costly overages.

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Frequently Asked Questions(FAQ)

What is UScellular Protect?

UScellular Protect is a downloadable app that provides access to various features such as tech support, secure backup, antivirus protection, device location and security, coverage details, and performance optimization tips and tricks.

What is included in the Tech Support+ feature?

The Tech Support+ feature allows you to access live tech experts who can assist you with any smart device and any problem, including setup, installation, connectivity, and troubleshooting. This feature is available with the Advanced Plan.

How does the Secure Backup feature work?

With the Secure Backup feature, you can backup and restore important data such as photos, videos, music, contacts, documents, calendar events, SMS, MMS, call logs, and wallpapers. The Standard Plan offers 20GB of storage, while the Advanced Plan provides 100GB of storage.

What does the Antivirus feature do?

The Antivirus feature protects your device and personal information from harmful viruses, malware, spyware, and unsecured Wi-Fi networks.

How does the Locate, Alert, Lock & Wipe feature work?

The Locate, Alert, Lock & Wipe feature allows you to remotely locate your device, sound an alarm even if it's on silent mode, lock your device, and wipe private personal information to prevent it from falling into the wrong hands.

How can I file a claim or access my coverage details?

You can connect to the app to file a claim or look up Device Protection+ coverage details, including service fees and deductibles for accidental damage, hardware service, loss, or theft.

What is included in the Performance Optimization feature?

The Performance Optimization feature provides alerts, troubleshooting tips, Geek Tips®, and Geek ToolsSM. These tools include Battery Forecast for accurate battery readings, Battery Boost to adjust settings for better memory and speed, Storage Manager to track and free up storage space, and Data Monitoring to keep track of data usage and avoid overages.
author
This is a easy app to use it's Android friendly. I haven't had any issues with it yet so we'll see what happens in a month
Lief Barge
author
Dequonkgionjohn
Dequon King
author
Great
William Hagen
author
Love that it lets me, know of a spam or bad app. Also keeps my phone safe and clear of any spam or bad app. Keep up the good workof improving things to keep our phones safe 🤗
Bonnie Lamm
author
Use this app on 2 phones and never had any problems
John Dyess
author
Great
patsy murphy