pcvisit Connect

With the pcvisit Connect app, you can enable simple, secure, and effective remote maintenance of your mobile device by an IT expert – whether it's a smartphone, tablet, Chromebook, or other mobile device.



``` Secure Connection

– Individual session ID for connection authorization

– Encrypted data transmission for maximum security

– No permanent authorization required; you retain control

– You decide who can access your mobile device at any time

Live Screen Sharing
– Real-time transmission of mobile screen content

– Your IT expert can guide you through the process

– Ideal for analyzing problems or providing instructions

Remote Access & Control
– Step-by-step instructions directly in the app

– Your IT expert can interact directly with the device

– Remote control of apps and system functions

– Easy authorization via user permissions (you decide whether your supporter can access or only view)

Simple & User-Friendly

– No prior knowledge required
– Minimal configuration effort
– Data protection compliant solution
– Step-by-step instructions directly in the app

The pcvisit Connect app works in conjunction with the pcvisit web app. Only authorized IT experts have access.


This app is suitable for:

You receive technical support and quick help with problems.

You are not dependent on on-site appointments with your IT service provider.

You always control who accesses your mobile device.

You always see what is happening on your mobile device.

Note: This app is intended for people who want to receive remote support. IT professionals should use the pcvisit add-on "Remote Access to Mobile Devices."

Accessibility Service: This app uses the Android Accessibility Service to enable remote control of your device during an active support session. Your IT professional can then perform touch gestures, send keyboard input, and use the clipboard. The service is used exclusively for remote maintenance and is only active during a session.

About pcvisit: pcvisit Software AG offers professional remote solutions "made in Germany"—secure, GDPR-compliant, and reliable.