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About myPacificCross Thailand

Your Health Insurance at Your Fingertips

The Pacific Cross Health Insurance Mobile App is designed to make managing your health insurance easier than ever. From accessing your digital card to submitting claims, everything you need is just a tap away.

Whether you are checking your policy benefits, finding a hospital, or submitting supporting documents, our app provides a secure, convenient, and user-friendly experience.

Stay informed and in control of your health coverage – wherever you are.

Key Features:

· Digital Card

o Access your digital health insurance card anytime, anywhere.

· Benefits

o Instantly see your policy's coverage details. Check your limits for Room & Board, Outpatient (OPD) treatment, Dental care, Emergency services, and more, so you can plan your care with confidence.

· Claim History

o Keep track of your claim status and review the history of all your past submissions in one convenient place.

· Claim Submission

o Submit your medical claims directly through the app. Just fill in your treatment details, snap a photo of your receipts and related documents, and submit instantly.

· Provider

o Easily locate Pacific Cross network hospitals and clinics near you. Get addresses and information to ensure seamless access to healthcare services.

· Supporting Document

o Download claim documents

· Health Articles

o Stay informed and healthy with our library of curated health articles. Get access to valuable wellness tips and insights selected especially for our members.

· Contact Us

o Need assistance? The app consolidates all our contact channels for you, including our phone number, email, and LINE Official Account.

Download the Pacific Cross Health app today to make managing your health and your policy simpler and more convenient than ever before!

What’s new

Version 3.2.7 · Updated October 8, 2026

Privacy & Consent (PDPA): Easily manage your analytics and survey preferences anytime via the new "My Consent" page. Interactive Surveys: Enjoy a smoother, module-based satisfaction survey experience with detailed rating questions. Quick Claim Navigation: Tap on claim notifications to instantly open your claim details or monitoring status. Performance & Stability: General bug fixes, enhanced offline resilience with "Tap to refresh", and overall security improvements.

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