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About Optima Health

The Optima Health mobile app is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.

OPTIMA HEALTH MOBILE APP FEATURES

Individuals and covered family members can *:
- Find doctors and urgent care centers
- View coverage and benefit details
- Access personalized wellness tools
- View and email member ID cards
- Access claims information, including in-network plan expenses, deductibles, and balances
- View user profile and update email address
- Access Optima Health contact information

*You must be an Optima Health member registered on optimahealth.com to use the secure features of the mobile app.

About Optima Health

Optima Health provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.

What’s new

Version 17.9.0 · Updated October 12, 2026

Enhancements and Bug fixes.

User reviews

Lisa Walk
Lisa Walk
Easy to navigate
Aminata Ngom
Aminata Ngom
Great app
Fisheye Digital
Fisheye Digital
Great app, works well
Shirley Kidd
Shirley Kidd
Easy to use
Christina Larry
Christina Larry
would love to see a messaging system implemented within the app so if I couldn't tell my care coordinator something, I could send a quick message if I couldn't speak to her right then. otherwise I love the app.
Marcia Hill
Marcia Hill
Helpful work app

Frequently asked questions

What is the Optima Health mobile app?
The Optima Health mobile app is a secure, convenient, and easy way to access important health plan information on demand.
What features does the Optima Health mobile app offer?
The app allows users to find doctors and urgent care centers, view coverage and benefit details, access personalized wellness tools, view and email member ID cards, access claims information, update user profile and email address, and access Optima Health contact information.
Who can use the secure features of the mobile app?
Only Optima Health members registered on optimahealth.com can use the secure features of the mobile app.
What is Optima Health?
Optima Health is a health plan coverage provider throughout Virginia, offering a variety of commercial products and plans serving Medicare and Medicaid enrollees. Their network includes specialists, primary care physicians, and hospitals across Virginia.

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