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About NorthStar Rides

NorthStar Rides provides Non-Emergency Medical Transportation (NEMT) services for patients, elderly individuals, and those with mobility challenges. Our mobile app makes scheduling medical transportation simple, convenient, and accessible.

Key Features:

🚗 Easy Booking
- Schedule rides to medical appointments, hospitals, and healthcare facilities
- Choose from multiple service types: Standard NEMT, Wheelchair Accessible, Ambulatory, Hospital Discharge, and more
- Book for yourself or on behalf of a patient

♿ Accessibility First
- Wheelchair-accessible vehicles with lifts and ramps
- Door-to-door and door-through-door service options
- Accommodations for mobility aids: canes, walkers, wheelchairs, scooters
- Special accommodations for oxygen equipment, service animals, and other needs

📍 Real-Time Tracking
- Track your driver's location in real-time
- Accurate ETA updates
- Live trip status notifications

📱 Convenient Management
- View complete trip history
- Manage your profile and mobility preferences
- Set emergency contacts for safety
- Schedule recurring rides for regular appointments

💬 In-App Communication
- Chat with your driver during active trips
- Provide special instructions for pickup

🔒 Secure & Private
- Secure account authentication
- Protected personal information
- HIPAA-conscious design for healthcare transportation

Service Types:
- Standard NEMT - Non-emergency medical transport
- Wheelchair Accessible - ADA-compliant vehicles
- Ambulatory Transport - For walking patients
- Hospital Discharge - Hospital-to-home transport
- Elderly/Disabled - Door-through-door with escort
- Long Distance - Medical transport over 50 miles

Who Uses NorthStar Rides:
- Patients attending medical appointments
- Individuals with mobility challenges
- Elderly individuals needing transportation
- Caregivers booking for loved ones
- Hospital discharge coordination

Service Area:
Currently serving the Minneapolis-St. Paul metropolitan area and expanding to additional regions.

Download NorthStar Rides today and experience stress-free medical transportation designed with your comfort and accessibility in mind.

What’s new

Version 1.4.1 · Updated September 14, 2026

NorthStar Rides NEMT app provides non-emergency medical transportation, wheelchair accessible rides, and medical transport services across Minnesota. Schedule rides to hospitals, medical appointments, and healthcare facilities statewide with real-time driver tracking, ADA-compliant wheelchair vehicles, door-to-door service, and mobility accommodations for elderly, disabled patients, and caregivers.

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