NMB Wakala Support

The NMB Wakala Support App is purpose built for NMB support staff and supervisors to deliver seamless operational support across the agency network. Designed specifically for Android smart phone devices, the app is easy to download and puts powerful agent management capabilities directly in your hands anytime, anywhere.

With the Support App, teams can onboard and manage agents, resolve agent queries and disputes with speed and confidence. The app provides full visibility into agent activities across your entire agent network, all from one intuitive platform.

Built-in features such as agent KYC verification, performance tracking, and reporting dashboards give support teams the insights they need to keep the agency network operating at its best. Manage your agent network with confidence and enjoy a smarter, faster way to support Wakala operations.