IFMS Helpdesk V4 is a web call center to simplify the service to your customers.
IFMS Helpdesk V4 is self-service mobile portal to simplify and enhance the quality of service to your customers/ occupants through quick response times and better communication. This application enables the occupant to give more information about the complaint to the Call centre.
• End users can submit a complaint, Track, and provide feedback upon completion.
• Ability to provide with troubleshooting methods for repeated and common nature of complaints.
• Ability to record video, take images while submitting the complaint.
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