xINBOX – CSKH đa kênh

Bring customer service with you using xINBOX. Monitor conversations, respond to customers, and collaborate with your team right on your phone.

CONVERS IN ONE PLACE
Access inboxes connected to your business's xINBOX account. Track conversations and continue supporting customers even when you're away from your desk.

RESPOND TO CUSTOMERS ON YOUR PHONE
Read messages, view conversation history, and send responses within the conversation for a more convenient workflow.

SEE NEW MESSAGES
Receive notifications about messages and related activities to know when a conversation needs your attention.

COLLABORATE WITH YOUR TEAM
Communicate using internal notes directly within conversations. Share context so your team understands the information when receiving tasks.

CLEAR JOB ORGANIZATION
Assign responsibilities and update conversation status. Track open, pending, or completed conversations.

COVER CUSTOMER INFORMATION
View customer profiles and related information during conversation processing.

FOR xINBOX USERS
This application is for sales and customer service teams of businesses using xINBOX. An xINBOX account and internet connection are required. Available channels and features depend on the business's configuration, access rights, and services.