Lokal

About Lokal

Looking for a local ride-hailing app? Try Lokal! It’s Waterloo Region’s newest ride-hailing app that provides fast and reliable rides at the click of a button. Whether you’re going to Pearson Airport or across the Tri-Cities, Lokal is here for you day and night. Here’s how it works: Simply open the app, tell us where you need to go, and a local driver from your community will pick you up in minutes. You can choose to lock-in the upfront price we’ve calculated for you or you can go with the metered rate. Payment can be easily made by credit card, account number, or cash. After the trip, you can rate your ride and provide feedback to help us improve your experience. You’ll also get a receipt by email. Just sit back, relax, and let Lokal take you where you need to go.

No need to navigate an automated voicemail or email service to ask us questions or share you concerns. With Lokal, you can speak to a real person by calling us at 519-888-7777 or stop by our brick-and-mortar location at 55 King St. N. Waterloo.

Features Include:

• See active drivers around you when you open the app.
• Choose to lock-in the upfront price we’ve calculated or choose the metered rate.
• View the estimated wait time of a driver to arrive at your location.
• Track you driver in real-time.
• Register your credit card and securely pay through your phone, pay with your account number, or pay with cash.
• Send messages directly to the driver.
• Save your favourite locations.
• We service all regional airports.
• Emailed receipts of your trip details for easy expensing.
• 24/7 customer support easily accessible by calling us or visiting or office.