Mobile PC Doctor

Mobile PC Doctor is a local computer repair service in Grays, Essex. This app is the quickest way to reach us, and to keep track of your repair from the first message to the final receipt.

Not sure what is wrong? You do not need to know. Tap "Describe your issue" and answer a few short questions in your own words. A simple assistant asks the questions and writes up what you have said, so nothing gets lost. It does not diagnose or offer a fix: our team reads it, replies, and agrees a price with you before any work starts.

What you can do in the app

- Describe your problem in plain English, or fill in a short form if you prefer.
- Add photos or a PDF, for example a cracked screen or an error message.
- Book a repair and choose collection or drop-off.
- See your quote, accept or decline it, and know what happens next.
- Follow your repair live, from quote to ready, with alerts when something changes.
- Message us and see our replies in one place, or chat with us on WhatsApp.
- Pay securely by card, by bank transfer or in person, and keep every receipt in the app.
- See the condition of your device at collection and return.
- Reschedule or cancel with notice.
- Leave a review when you are happy.

Signing in is simple. Give us your mobile number or email address and we send you a code. There is no password to make up or forget.

Who it is for

Home users, students and small businesses with laptops, desktops and gaming PCs: slow machines, broken screens, viruses, lost files, Wi-Fi problems, upgrades and fresh installs.

How we work

You tell us what is wrong. We read it ourselves, get back to you, and agree the price before any work starts. No surprises. Updates come by notification, and by text or WhatsApp if you prefer.

A note on privacy

We only ask for what we need to look after your repair: your name, contact details, your messages and any photos or files you choose to send. The assistant that helps write up your issue is run by an AI provider on our behalf, and your answers are used only for that purpose. You can delete your account in the app at any time.

Technicians who work with us also use this app to see the jobs offered to them.

Questions before you start? Open the app and send us a message. We read every one.