Mount Meru - Setu
MMGDIGITAL Business
Raise, track and resolve IT support tickets on the move.
- Price
- Free
- No in-app purchases
- Updated
- Nov 7
- 2026 · v1.0.0
Screenshots
About Mount Meru - Setu
Meru Setu is the mobile app for the Mount Meru Group IT Service Desk.
Raise a ticket, track its progress and get it resolved — from wherever you are.
For everyone:
• Raise tickets and attach files from your phone
• Follow progress and reply to your technician
• Browse the service catalogue and submit requests
• See announcements and alerts
For IT staff:
• Work your queue with filters by priority, category, technician and team
• Change status, assign tickets and update properties
• Reply using canned templates
• Track SLA deadlines
• Approve requests
Sign in with your Mount Meru work account. For Mount Meru Group employees only.
Raise a ticket, track its progress and get it resolved — from wherever you are.
For everyone:
• Raise tickets and attach files from your phone
• Follow progress and reply to your technician
• Browse the service catalogue and submit requests
• See announcements and alerts
For IT staff:
• Work your queue with filters by priority, category, technician and team
• Change status, assign tickets and update properties
• Reply using canned templates
• Track SLA deadlines
• Approve requests
Sign in with your Mount Meru work account. For Mount Meru Group employees only.
What’s new
Version 1.0.0 · Updated November 7, 2026
• Sign in with your email and password, or with Microsoft • Push notifications for ticket updates • Raised and due dates on every ticket card • Filter the audit log by action, date and ticket number • Faster, smoother lists with swipe actions
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