Minchi Foods

Minchi Foods is a point-of-sale (POS) app for restaurant, cafe and bar staff. It runs on the phones and tablets your team uses on the floor, replacing paper dockets and a fixed till. Waiters take orders at the table, kitchen staff see those orders on a live ticket screen, and cashiers split and settle the bill — all against your restaurant's own back office.

This is business software for a specific restaurant's team. It is not a food ordering, delivery or booking app for the general public. Staff sign in with a username and a 6-digit PIN issued by their manager, and the app only works once the device has been paired to that restaurant's account.

WHAT YOUR STAFF CAN DO

Take orders at the table
• Pick a table or service area, set the guest count, and seat guests individually
• Merge several tables into one order for large parties
• Handle dine-in and takeaway order types
• Browse the menu by category, food group or named menu, with item photos
• Add modifiers, combos and per-guest tabs to any line

Send orders to the kitchen
• Fire items to the kitchen display screen (KDS) as they are ordered
• Print kitchen tickets to station printers, routed per preparation area
• Track each item through your own workflow steps, so one station can finish while another is still cooking
• Flag rush orders so they sort to the top of the queue
• Add extra rounds to an open order without re-sending items already cooked

Bill and take payment
• Review the bill, apply promotions and discounts, and adjust prices where permitted
• Split a bill by guest, by item or by amount
• Take split tenders — part cash, part card — on a single order
• Record credit sales against a customer account
• Print itemised bills and receipts to a thermal printer

Close out the day
• Record opening cash and run a day-close per staff member
• Sales summary, sales by item, category, food group, menu and payment type
• Full order list with every line, for any date range
• Print any report to the receipt printer or share it as a PDF

WORKS WHEN THE INTERNET DOESN'T

Service does not stop when the connection drops. Orders, kitchen sends and payments taken offline are stored on the device and queue automatically. When the connection returns they sync in order, kitchen tickets that were held back get printed, and any conflict with a change made elsewhere is surfaced instead of silently overwritten. A sync status screen shows exactly what is still pending.

PRINTER SUPPORT

Connects to ESC/POS network thermal printers over your local Wi-Fi. Scan the network to find printers automatically or add one by IP address. Assign a station printer per device, and use the optional print bridge helper when printers sit on a separate part of the network.

BUILT FOR SHARED TERMINALS

• Phone and tablet layouts, with a dedicated split-screen view on tablet terminals
• Light and dark themes
• Roles and permissions set by your manager in the back office, so staff only see what their role allows
• Push notifications for new and updated orders

WHAT YOU NEED BEFORE INSTALLING

Minchi Foods connects to your restaurant's own Minchi back office account. You need an active account, and a manager must pair the device and create a staff login for you. Without those, there is nothing to sign in to. Contact your manager or your Minchi administrator to get set up.