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About mce Connect

Diagnose, troubleshoot, trade-in, check warranty eligibility and claims for your mobile device.

Get a quick snapshot of your device’s state of health and solve issues.

Automated diagnostics will check and grade your device for trade-in, warranty, repair and return eligibility.

Get smarter with smart suggestions to learn how to use and optimize your mobile phone.

Get remote help directly from your provider’s call center experts.