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About Mahindra Track

Mahindra & Mahindra has launched the first of its kind multilingual mobile application for Service offering to its international customers across the world. No matter where you are, convenience is now at your fingertips. Mahindra Track the Customer Connect Mobile App is a system integrated & GPS enabled which enables its customers with all forms of Service Support, Dealer Network, Service Appointment, Parts Query, Service History, Warranty details, Feedback Mechanism in a customized & convenient manner, all with just a few clicks.

Key Features of the “Mahindra Track” App are as follows –

Multilingual:

The app supports multilingual abilities and is available in 6 languages, to begin with i.e. English, Nepali, Bangla, Sinhala, Spanish, and French.

Service Appointment booking:

Book your car’s service appointment at any of the Mahindra Dealers at the touch of your fingertips. In a case of breakdown send breakdown information such as location, details to the nearest / selected dealer for help, and assistance.

Locate a Dealer Workshop:

Locate your nearest Dealer on Google Maps from your current location and also get their address and contact information.

My Vehicle Service History:

Track the Service history of your vehicle based on your visits to Dealer Workshops.

My Customized Dashboard:

Display of Vehicle Pic with Sales and Service Dealer details, Last km service, and next service Km milestone.

Parts Query:

Send part requirement/query details to your nearest / selected dealer with a description and picture of the part.

Sales & Service Feedback:

Share your sales & service experience to help us serve you better next time.

My Digital Owner’s Manual:

Refer to your vehicle’s owner’s manual in digital form online & offline with a keyword search.

My Digi Locker:
Save your personal and car documents like PAN Card, Driving License, RC Book, etc.

Advanced Notifications:

Receive all types of notifications from Mahindra & your distributor in line with the latest schemes, campaigns, news, etc.

24hr / Emergency Contact Information:
Get the contact information of your country distributor services in case of emergency.

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Frequently Asked Questions(FAQ)

What is Mahindra Track?

Mahindra Track is a multilingual mobile application launched by Mahindra & Mahindra for its international customers, offering various service-related features and convenience at their fingertips.

What are the key features of the "Mahindra Track" app?

The key features of the "Mahindra Track" app are multilingual support, service appointment booking, locating a dealer workshop, tracking vehicle service history, displaying customized dashboard, parts query, sales and service feedback, digital owner's manual, digital document locker, advanced notifications, and emergency contact information.

How many languages does the "Mahindra Track" app support?

The "Mahindra Track" app supports 6 languages to begin with, namely English, Nepali, Bangla, Sinhala, Spanish, and French.

How can I book a service appointment for my car using the app?

You can book your car's service appointment at any of the Mahindra dealers by simply using the app and following a few clicks.

Can I locate the nearest dealer workshop using the app?

Yes, the app allows you to locate your nearest dealer workshop on Google Maps based on your current location.

Can I track the service history of my vehicle using the "Mahindra Track" app?

Yes, you can track the service history of your vehicle by using the app and keeping a record of your visits to dealer workshops.

Can I send part requirement/query details to the dealer through the app?

Yes, you can send part requirement/query details to your nearest or selected dealer by providing a description and picture of the part through the app.

How can I provide feedback on my sales and service experience?

You can share your sales and service experience through the app, which helps Mahindra & Mahindra to serve you better in the future.

Is there an option to access the owner's manual of my vehicle digitally?

Yes, you can refer to your vehicle's owner's manual in both online and offline mode through the app, using keyword search functionality.

Can I save my personal and car documents in the app?

Yes, the app provides a feature called "My Digi Locker" where you can save your personal and car documents such as PAN Card, Driving License, RC Book, etc.

Will I receive notifications from Mahindra and the distributor through the app?

Yes, the app will provide you with all types of notifications from Mahindra and your distributor, including the latest schemes, campaigns, and news.

What should I do in case of an emergency?

The app provides 24-hour emergency contact information of your country distributor services, which you can use in case of an emergency.