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About Mastercard Airport Experiences

IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide you with information related to accessing the program. Please contact your issuer for questions regarding eligibility.

To verify your eligibility, after registration you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This is solely a “pending” transaction and your card will NOT be charged. After your eligibility is verified, the pending amount will be removed (usually within 10 business days).

This easy-to-use mobile app experience, developed by LoungeKey, is designed to enrich the time that Mastercard cardholders spend at the airport. The app enables cardholders to explore more than 1000 airport lounges from around the world as well as hundreds of curated airport offers.

AIRPORT LOUNGES
Escape the airport crowds and retreat to an oasis in more than 400 airports worldwide.
- Search for a lounge by simply typing a Country, City, or Airport
- Leverage the “Find a Nearest Airport” functionality which automatically locates the nearest airport
- See detailed lounge information such as location, amenities, and hours of operation

AIRPORT OFFERS
Take advantage of a curated listing of airport offers that span across dining, spa, and retail.
- Find offers available to you based on the terminal where you are located
- See detailed offer information (i.e., location of the merchant, hours of operation, and terms and conditions)
- Generate a QR offer code for redemption of the offer

ACCOUNT MANAGEMENT
Easily manage your account information, view lounge visit history, and access active and historical offers.

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Frequently Asked Questions(FAQ)

What does the Mastercard Airport Experiences app provide?

The app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers.

How can I check if I am eligible for the program?

To verify your eligibility, you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This charge will be removed after your eligibility is verified.

How many airport lounges can I explore with the app?

You can explore more than 1000 airport lounges from around the world.

How can I search for a specific airport lounge?

You can search for a lounge by typing a Country, City, or Airport. Alternatively, you can use the "Find a Nearest Airport" functionality to automatically locate the nearest airport.

What information can I find about airport lounges?

You can see detailed lounge information such as location, amenities, and hours of operation.

What types of airport offers are available?

You can take advantage of curated offers that span across dining, spa, and retail.

How can I find offers available to me?

You can find offers based on the terminal where you are located.

What information is provided about airport offers?

You can see detailed offer information such as the location of the merchant, hours of operation, and terms and conditions.

How can I redeem an airport offer?

You can generate a QR offer code for redemption of the offer.

What features are available for account management?

You can easily manage your account information, view lounge visit history, and access active and historical offers.